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Apprentice Service Assistant

2 months ago

Wembley, United Kingdom Flannery Plant Hire Full time
Job Summary

This is an exciting opportunity to develop your skills and experience working with Flannery Plant Hire. As a Flannery apprentice, you will utilise the support provided to maximise the benefits for your professional development. You will have the opportunity to work in a supportive environment to develop the knowledge and professional skills required in a workplace.

Key Responsibilities
  • Undertake duties in full accordance with the company's policies and procedures
  • Input data into the company's systems
  • Deal with customer enquiries and resolve queries
  • Raise purchase orders and assist with damage recharges
  • Update and create spreadsheets
  • Answer telephone queries and respond to emails in a professional manner
  • Perform ad hoc duties as required
  • Ensure all personal data is collected, stored, and processed in line with Data Protection Act (DPA), General Data Protection Regulation (GDPR) and Company policies
Essential Skills and Qualifications
  • GCSE A-C / 4-9 English
  • Ability to work in a fast-moving environment
  • Ability to forge working relationships with customers and suppliers
  • Ability to work under pressure
  • Ability to multitask
  • Proficiency in Excel, Word, Microsoft Office and in-house system
  • Excellent written and verbal communication skills
  • Good time management
  • Strong attention to detail
About Flannery Plant Hire

Flannery Plant Hire is a leading provider of self-drive and operated plant for the UK's largest construction and infrastructure projects. We support clients from a network of depots across the UK and Ireland, delivering excellence in the hire of plant and equipment. Our focus on social responsibility drives us to seek out the safest, most innovative and sustainable solutions, delivering value and leaving a greener, cleaner legacy.

We are committed to the safety and well-being of our employees, clients and the communities in which we work. By investing in our people and providing a range of opportunities for training and development, we aim to upskill operators and prepare them for the demands of the modern-day, digitally enabled construction site.

Our Operator Skills Hub in Birmingham provides a state-of-the-art training facility, utilising simulators and semi-autonomous vehicles to deliver a consistent, quality training experience for operators and apprentices. Our commitment to zero-harm ambition drives us to adopt the latest safety innovations and deliver the very best training via our CPCS Plant Trainers.