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Apprentice Service Assistant – Wembley

1 month ago

Wembley, United Kingdom Flannery Plant Hire Full time

Job Purpose:

This is an excellent opportunity to develop your skills and experience working with Flannery Plant Hire. As a Flannery apprentice, you will utilize the support provided to maximize the benefits for your professional development. You will have the opportunity to work in a supportive environment to develop the knowledge and professional skills required in a workplace.

Key Responsibilities:

  • Undertake duties in full accordance with the company's policies and procedures
  • Inputting data
  • Dealing with any enquiries
  • Resolving client's queries
  • Raising purchase orders
  • Assisting with damage recharges
  • Updating and creating spreadsheets
  • Answer telephone queries
  • Responding to emails in a professional manner
  • Ad hoc duties where necessary
  • Ensure all personal data is collected, stored, and processed in line with Data Protection Act (DPA), General Data Protection Regulation (GDPR) and Company policies

Essential Skills and Qualifications:

  • GCSE A-C / 4-9 English
  • Ability to work in a fast-moving environment
  • Ability to forge working relationships with customers and suppliers
  • Ability to work under pressure
  • Ability to multitask
  • Use of Excel, Word, Microsoft Office and in-house system
  • Excellent written and verbal communication skills
  • Good time management
  • Strong attention to detail

About Flannery Plant Hire:

Delivering excellence in the hire of self-drive and operated plant for the UK's largest construction and infrastructure projects, Flannery supports clients from a network of depots across the UK and Ireland.

Focused on social responsibility, Flannery seeks out the safest, most innovative and sustainable solutions, that deliver value and leave a greener, cleaner legacy. By continuing to invest heavily in the latest plant and equipment, clients can expect Stage IV and V engines, hybrid technology and the widest range of fully electric plant. As well as machinery equipped with the latest GPS and machine control systems, increasing accuracy and providing a more efficient operation.

Driving the availability and consistency of data as the industry strives for fully connected site solutions is fundamental to the Flannery proposition. The bespoke telematics dashboard provides clients with access to live data that encourages meaningful analysis and behavioural change, enabling effective, environmentally responsible hire solutions.

The safety and well-being of employees, clients and the communities in which we work are of paramount importance. By placing a strong focus on training and investing in people (as well as plant), the company provides a range of opportunities designed to upskill operators, ready for the demands of the modern-day, digitally enabled construction site. While an active apprenticeship and engagement program designed to inspire the next generation of hire professionals ensures the Flannery team is growing and ready for work.

In 2021, we launched the Operator Skills Hub, a purpose-built facility in Birmingham that utilizes state-of-the-art training simulators as well as the latest semi-autonomous vehicles to provide a consistent, quality training experience for operators and apprentices. Delivering the very best training via our CPCS Plant Trainers and adopting the latest safety innovations supports our zero-harm ambition.