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Lead Social Housing Client Relationships

2 months ago


Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

Travis Perkins Managed Services is a leading provider of supply chain and procurement solutions, specializing in the repairs and maintenance sector. We are dedicated to delivering exceptional customer satisfaction and operational efficiency through collaborative partnerships.

We are currently seeking an experienced Account Director to spearhead our Social Housing business unit. Reporting directly to the Managing Director, you will play a pivotal role in managing a team of Account Managers and driving strategic growth within this key sector.

Key Responsibilities:
  • Develop and execute comprehensive strategies for managing existing Social Housing clients, fostering long-term relationships built on trust and value.
  • Provide exceptional leadership, coaching, and mentorship to the Account Management team, empowering them to achieve peak performance and exceed client expectations.
  • Cultivate a data-driven sales culture by leveraging market insights and industry trends to identify new opportunities and drive revenue growth.
  • Maintain strong and collaborative relationships with key stakeholders within Social Housing organizations, ensuring alignment on strategic objectives and delivering exceptional service.
  • Position yourself as a thought leader within the Social Housing sector by providing valuable insights and guidance on critical industry topics.
  • Conduct thorough customer evaluations to identify profitable growth opportunities and align business strategies accordingly.
  • Ensure that the Account Management team possesses the technical expertise and credibility necessary to effectively serve our Social Housing clients.
  • Collaborate seamlessly with internal teams, including Managed Services and other departments, to ensure a cohesive and client-centric approach.

We are seeking candidates with proven experience leading high-performing teams within the Social Housing sector. A strong commercial acumen and exceptional problem-solving skills are essential for success in this role.

In return, we offer a competitive salary, performance-based bonus opportunities, and a comprehensive benefits package. Travis Perkins Managed Services is committed to fostering an inclusive work environment where every individual feels valued and respected.