Customer Service Representative
4 weeks ago
We are seeking a highly skilled and experienced Customer Service Administrator to join our Banking and Trade Delivery Team. As a key member of our team, you will be responsible for providing exceptional customer service to our everyday commercial clients through various communication channels.
Key Responsibilities:- Meet customer needs through email and telephony
- Handle daily requests, including balance enquiries, transactional enquiries, currency requests, and encashment requests
- Provide complex relationship manager support
- Secondary account and lending requests
- Excellent communication skills
- Active problem-solving ability
- Attention to detail
- Growth mindset
We are committed to creating an inclusive and diverse work environment that celebrates individuality and promotes growth. As a valued member of our team, you will have access to:
- Opportunities for professional development and growth
- A supportive and collaborative work environment
- A competitive salary and benefits package
We are an equal opportunities employer and welcome applications from under-represented groups. If you are excited about this opportunity, please submit your application. We look forward to hearing from you.
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