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Senior Specialist in Change Assurance at HMRC

3 months ago

Manchester, United Kingdom HM Revenue and Customs Full time

Position Overview

Embark on a fulfilling career journey with HM Revenue and Customs (HMRC). We are dedicated to fostering an environment where purpose, growth, and a sense of belonging are paramount. Our employees often share their experiences, illustrating what it truly means to be part of HMRC.

About Our Team

We are thrilled to present an opportunity to join the Financial Controls Assurance Team (FCAT) at HMRC.

In this dynamic and fast-paced setting, you will cultivate relationships while offering specialized advice on process risks and controls related to HMRC's operations for managing UK taxes, duties, and benefits.

This role provides an exceptional chance to enhance your leadership, assurance, and collaborative skills.
FCAT operates under the Risk, Control & Financial Accounting Directorate within the Chief Finance Officer Group at HMRC. Our mission is to guide HMRC towards a comprehensive understanding of its key risks and ensure effective control measures are in place.

As a small, geographically diverse team, our responsibilities span all HMRC taxes, duties, and benefits processes, as well as corporate processes that lead to financial transactions or entries in HMRC's published financial statements.

We work in partnership with HMRC’s Business Groups and Change teams to integrate, assure, and elevate financial control standards. Our expert guidance and challenge help safeguard HMRC by ensuring that robust financial controls, including segregation of duties, are effectively designed and implemented to mitigate risks related to fraud, error, and money laundering.

Most of our efforts focus on the various taxes, duties, and benefits administered by HMRC, covering all aspects of the customer journey, including registrations, returns, claims, payments, penalties, interest, and debts.

Scope of Work

Our role excludes financial management tasks such as forecasting, budgeting, and expenditure monitoring.

Job Responsibilities

This engaging role is ideal for individuals eager to thrive in a busy, demand-driven environment while expanding their understanding of HMRC’s systems, processes, and controls.

The successful candidate will join the FCAT Change Assurance Team and will be responsible for:

  • Managing a designated portfolio of high-risk and complex Change projects with varying timelines and implementation dates.
  • Providing expert advice, challenge, and assurance to Change teams on their projects, ensuring that HMRC's standards for controls and segregation are integrated into the design of new and evolving systems and processes.
  • Influencing Change projects to comply with control and segregation standards prior to their implementation, promptly escalating any instances of non-compliance.
  • Offering support to team members as needed, including coverage during absences.

Travel Requirements

This role may involve some travel, including occasional overnight stays, and may encompass HR management responsibilities in the future.

Candidate Profile

The ideal candidate will be a proactive self-starter who embraces change and excels in a fast-paced, dynamic environment.

Key Attributes:

  • Effectively manage workload and responsibilities, demonstrating leadership in meeting multiple deadlines and navigating conflicting priorities to ensure compliance with HMRC's controls and segregation standards.
  • Possess advanced interpersonal skills and emotional intelligence, with a proven track record of influencing within a large, dispersed organization.
  • Enjoy collaborating with colleagues and Change teams across various levels, fostering effective relationships to ensure robust controls and segregation in new and modified systems and processes.
  • Exhibit resilience under pressure and confidence in ambiguous situations, grasping both intricate details and the broader context.
  • Demonstrate strong analytical skills to understand new processes and systems, identifying risk exposures and collaborating with Change teams to devise solutions.
  • Communicate effectively, simplifying complex concepts and tailoring messages for diverse audiences, presenting findings and recommendations clearly and persuasively.
  • Take pride in their work, continuously seeking to enhance team processes and improve HMRC's standards for controls and segregation.

Expectations:

  • Commit to a minimum tenure of 2 years.
  • Complete Government Counter Fraud training on Fraud Risk Assessments.

Essential Qualifications:

Knowledge or experience in one or more of the following areas:

  • Risk Management in processes/systems.
  • Process controls and assurance.
  • Risk and Control Frameworks.
  • Internal Auditing.
  • Segregation of duties.

Desirable Qualifications:

Membership in the Government Counter Fraud profession and experience working collaboratively across various grades and business areas in geographically dispersed teams.

Technical Skills Assessment

Candidates will be evaluated on the following technical skills during the selection process:

  • Presentation

Benefits

In addition to a competitive salary of £42,618, HMRC contributes £11,506 towards your membership in the Civil Service Defined Benefit Pension scheme.

HMRC offers both Flexible and Hybrid Working policies, enabling you to balance your professional and personal commitments. We welcome applications from individuals seeking flexible arrangements and will consider requests where feasible, in line with our operational and customer service needs.

We provide a generous leave allowance, starting at 25 days and increasing by one day for each year of qualifying service, up to a maximum of 30 days.

Additional benefits include:

  • Pension contributions to the Alpha pension scheme, equal to at least 27% of your salary.
  • Family-friendly policies.
  • Personal support services.
  • Coaching and development opportunities.

To learn more about HMRC and discover what it’s truly like to work here, please visit our website.