Operations Business Transformation Specialist

2 months ago


Birkenhead, Wirral, United Kingdom Premier Guarantee Full time
{"Key Responsibilities": "Key Responsibilities
  • Drive and manage business change initiatives to ensure successful implementation of projects and continuous improvement initiatives.
  • Analyse and identify routes for operational improvement and enhancement, ensuring required standards are clearly articulated and embedded.
  • Support the implementation of Premier Guarantee's annual operational and strategic plans and priorities in line with the company's 2025 and beyond ambitions.
  • Ensure all business areas fully understand prioritisation, the change taking place, and have processes in place to support post-implementation.
  • Manage best practices, including UAT testing completions, process flows, and audit of post-go-live oversight.
  • Manage system user journeys and improvements, change management, including training and communication.
  • Lead and manage multiple change projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
  • Ensure alignment of change development with operational needs and strategic goals.
  • Monitor change-related performance and customer feedback, driving continuous improvement.
", "Key Skills & Experience": "Key Skills & Experience
  • Proven project management experience.
  • Awareness and understanding of regulatory frameworks and regulatory requirements.
  • Ability to lead the development and interpretation of numerical trends and analysis, identify key issues based on this information to enable well-informed business decisions.
  • Effective stakeholder management at all levels.
", "Qualifications & Educational Requirements": "Qualifications & Educational Requirements
  • Project Management related qualifications.
  • University degree or equivalent preferred.
", "Benefits": "Benefits
  • Annual bonus.
  • Excellent pension scheme.
  • Private Medical Insurance.
  • Enhanced Maternity/Paternity leave (after 2 years' service).
  • 25 days annual leave plus bank holidays - increasing to 30 days after 5 years of service.
", "Company Overview": "Company OverviewPremier Guarantee is a leading provider of building warranty insurance services. We are committed to delivering exceptional customer experiences and driving business growth through innovative solutions and best practices.", "Job Summary": "Job SummaryWe are seeking an experienced Operations Business Change Manager to join our team. The successful candidate will play a pivotal role in driving and managing business change initiatives, ensuring successful implementation of projects and continuous improvement initiatives.", "About the Role": "About the RoleThe Operations Business Change Manager will be responsible for analysing and identifying routes for operational improvement and enhancement, ensuring required standards are clearly articulated and embedded. They will also support the implementation of Premier Guarantee's annual operational and strategic plans and priorities in line with the company's 2025 and beyond ambitions.", "What We Offer": "What We OfferWe offer a competitive salary and benefits package, including annual bonus, excellent pension scheme, private medical insurance, and enhanced maternity/paternity leave. We also offer opportunities for professional development and growth within the company.", "How to Apply": "How to ApplyIf you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]."}

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