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Customer Journey Resales Specialist

2 months ago


Croydon, Greater London, United Kingdom Clarion Housing Full time
Job Overview

We are seeking a skilled Resales and Staircasing Executive to join our Customer Experience team at Clarion Housing. This is a fantastic opportunity to support the Customer Experience team in Croydon, working between the office and home in line with business needs.

Key Responsibilities:

  • Support customers with resales and staircasing queries
  • Provide excellent customer service and communication
  • Work collaboratively with the Customer Experience team
  • Contribute to the development of customer experience initiatives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills
  • Knowledge of customer experience principles

What We Offer:

  • A competitive salary of £37,477 - £42,655 per annum
  • The potential to earn a target-driven bonus
  • A hybrid working arrangement
  • Ongoing training and development opportunities

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert application process].