Technical Support Specialist

3 weeks ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

About the Role

University Hospitals Coventry and Warwickshire NHS Trust is seeking a highly skilled Technical Support Analyst to join their ICT Department team. This exciting opportunity is ideal for an individual who is passionate about providing exceptional levels of support to a variety of disciplines within a large and dynamic Acute Hospital environment.

Key Responsibilities

As a Technical Support Analyst, you will be responsible for providing end-user hardware and software support, utilizing the ITIL framework for incident, change, request, and problem management. You will also be required to undertake acceptance testing, software loading and configuration, and troubleshooting of desktop end-user Information & Communications Technology (ICT) equipment.

Requirements

To be successful in this role, you will need to have excellent technical, interpersonal, and communication skills, as well as the ability to work independently and as part of a large team. You will also need to be conversant with the principles, configuration, and use of the Trust's standard computer operating systems, such as Microsoft Windows and UNIX technologies.

What We Offer

University Hospitals Coventry and Warwickshire NHS Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We offer a wide range of learning and development opportunities, and a dynamic and supportive work environment.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional levels of support, please submit your application for this exciting opportunity.



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