Senior IT Support Specialist

1 month ago


Rawtenstall, Lancashire, United Kingdom CV Library Full time
Job Title: 2nd/3rd Line Engineer

Location: East Lancashire

Type: Permanent

Salary: £28k-£32k + Benefits

We are seeking a highly skilled 2nd/3rd Line Engineer to join our team. The successful candidate will have a background working with MSPs within the Northwest and experience supporting Microsoft technologies.

Key Responsibilities:

  • Support Windows Server, Virtualisation, and Microsoft Azure
  • Microsoft 365 including SharePoint, Exchange Online, Teams
  • Azure/365 features such as Azure Active Directory, Azure Virtual Machines, Intune Endpoint Manager
  • Security devices and firewalls, switches, VLANs, routing etc.
  • Meet strict SLAs and follow procedures
  • Participate as a full team member in the engineering team to assist the helpdesk team in resolving complex tickets
  • Excellent communication skills and the ability to speak to both technical and non-technical clients at the appropriate level
  • Liaise with leading vendors including Microsoft, Dell, HP, Acronis, StarWind, Sophos, Cisco etc.

What We Offer:

  • Company Events
  • Company Pension
  • Performance Bonus
  • Free On-site Parking
  • Private Medical Insurance
  • Sick Pay

If you are interested in this role, please APPLY and we will be in touch with further details.



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