Project Manager

2 days ago

StratforduponAvon, Warwickshire, United Kingdom Ipsos UK Full time

Job Overview

We are seeking a highly skilled Project Manager to take ownership of the governance of multiple projects at Ipsos UK. As a key member of our team, you will be responsible for developing a full project plan and proactively managing the project against this plan on a day-to-day basis.

Key Responsibilities

  • Effectively manage concurrent projects, planning resources, monitoring progress, and the use of resources to ensure all milestones are met under the oversight/guidance of a project Director.
  • Develop and maintain good working relationships with clients and key stakeholders.
  • Work closely with the Client Services function to ensure proactive and effective communication is maintained throughout the project lifecycle.
  • Follow predefined project management processes, using standardized templates for delivery.
  • Provide regular updates to the Project Director throughout the PMO project process, identifying and providing solutions to the PD of any project risks, identifying appropriate contingency plans and solutions, identifying and obtaining support and advice required to ensure the successful management, planning, and control of the project.
  • Work with other Project Managers to ensure awareness of potential interdependencies with other projects and their impact to optimize workflow and maximize time and talent across multiple teams.
  • Respond appropriately, knowledgeably, and in a timely fashion to client queries.
  • Manage the project financials, including the creation of cost and production schedules, reviewing time and project costs, and ensuring invoices are raised in the timescale required.
  • Support the development of project management processes, identifying improvements/solutions to client challenges, conducting a post-project wash-up and post-implementation review with clients to help drive continuous improvement and preparing any recommendations and follow-on actions required.

Requirements

  • Strong project management skills.
  • Exceptional organizational and time-management skills, working accurately under pressure, demonstrating a logical and methodical approach to effectively managing workloads.
  • Excellent problem-solving skills, with a logical and efficient way of thinking.
  • Meticulous attention to detail, ensuring all work meets the quality standards of Ipsos UK.
  • Effective communication skills, able to build effective relationships internally, with clients, and key stakeholders.
  • High-level competence in Microsoft Office, particularly Excel and PowerPoint.
  • Relevant project management qualification, e.g., Prince2, is desirable.
  • Demonstrable experience managing multiple projects with proficiency in stakeholder relationship management.
  • Understanding of employee engagement and the market we operate in.

What We Offer

Ipsos UK offers an attractive basic salary and a rewards package, including 25 days annual leave, a pension scheme, and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above, we also offer private healthcare.

We have a fantastic Learning & Development offer, delivered through a mix of face-to-face, online, or on-demand training.

We recognize that you may have commitments outside of work and will consider flexible working applications. Please highlight what you are looking for when you make your application.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment, and ensuring we have diversity of people and views. We also recognize that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

About the Team

Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention, and growth.

About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023

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