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Account Executive Global

3 months ago

London, Greater London, United Kingdom Havas Media Ltd Full time

Únete a nuestro equipo en Havas Media Ltd y forma parte de una red global dedicada a ofrecer un servicio al cliente excepcional y soluciones de marketing innovadoras.

Descripción:

Responsabilidades

  • Colaborar con el Gerente de Cuentas Globales para asegurar una comunicación y coordinación fluida entre los equipos de agencias locales, clientes y socios.
  • Implementar procesos y estándares globales en los mercados locales y garantizar el cumplimiento del equipo.
  • Actuar como contacto principal para los equipos locales, brindando apoyo, capacitación y orientación para superar desafíos y mejorar la comprensión de los procesos globales.
  • Asistir al equipo de Clientes Globales en el establecimiento de mejores prácticas a nivel mundial, promoviendo una cultura de intercambio de conocimientos y experimentación.
  • Verificar los entregables del equipo local para asegurar una salida de alta calidad, datos precisos y completitud.
  • Organizar iniciativas regulares en el mercado local para fomentar la colaboración y el intercambio de conocimientos dentro del equipo de Clientes Globales.
  • Obtener información sobre los problemas del mercado local relacionados con la estrategia, activación y planificación de medios a través de diversos canales de comunicación.
  • Desarrollar experiencia en principios y prácticas de inversión en medios, aplicándolos a tareas específicas.
  • Servir como punto de contacto para ciertos clientes globales en asuntos de planificación y activación en colaboración con el Gerente de Cuentas Globales.
  • Asistir con la facturación y reconciliación financiera mensual junto al Gerente de Cuentas Globales.
  • Gestionar ClientSpace, supervisando el acceso de usuarios y contenido, y abordando proactivamente las necesidades del equipo para mejoras.

Experiencia

  • Experiencia previa relevante en la industria de medios/marketing.
  • Mínimo 1 año de experiencia en atención al cliente o planificación de medios.

Habilidades Blandas y Competencias

  • Comprometido con el aprendizaje y desarrollo continuo.
  • Presta atención a los detalles y asegura precisión.
  • Persiste en alcanzar objetivos y llevar a cabo planes.
  • Iniciativa y proactividad en el enfoque, demostrando capacidad de aprendizaje rápido.
  • Construye relaciones sólidas con equipos globales, equipos locales, clientes y socios.
  • Se adapta bien a situaciones de presión, entregando múltiples proyectos con plazos ajustados.
  • Prioriza de manera efectiva para lograr los objetivos del equipo.
  • Excelentes habilidades de comunicación verbal y escrita.
  • Confianza y claridad en presentaciones.
  • Adaptable a diversas prácticas culturales.
  • Dominio de Excel, Word y PowerPoint; cómodo manejando grandes conjuntos de datos.
  • Experiencia previa en agencia, gestión de proyectos o servicio al cliente es ventajosa.

Tipo de Contrato: Permanente

Acerca de Havas: En Havas, creemos en la igualdad de oportunidades para todos nuestros empleados y tenemos una estricta política de no discriminación. Damos la bienvenida a solicitantes de todos los orígenes, sin importar edad, género, raza o discapacidad. Únete a nosotros para crear un espacio de trabajo diverso e inclusivo.