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Travel Industry Professional
1 month ago
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will have the opportunity to work with a wide range of customers, helping them plan and book their dream holidays.
Key Responsibilities:- Build and maintain relationships with customers to ensure exceptional customer service and drive repeat business.
- Identify and meet customers' needs by providing expert knowledge of travel products and services.
- Use social media to promote offers, generate customer engagement, and drive sales leads.
- Participate in promotional events and activities to increase exposure of the branch and drive sales.
- Achieve individual and team sales targets by providing excellent customer service and promoting travel products.
- Assist with the day-to-day operation of the branch, including administrative duties and process adherence.
- Participate in training and development opportunities to enhance skills and knowledge.
- Ability to work towards individual Travel Consultant targets and team sales targets.
- Excellent communication skills and customer service experience.
- Good accuracy and numerical skills.
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business.
- Competent IT skills.
- At least 1 year experience as a Travel Consultant.
- A proven sales record.
- Passionate about travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Good sales and presentation skills.
- Customer focused.
- Problem solving.
- Team player.
- Good organisational and time-management skills.
- Excellent communication skills.
- A recognised travel qualification (desirable).
