Claims Handler
6 days ago
Job Summary:
Davies is seeking an experienced Liability Claims Handler to join our Casualty team. The successful candidate will provide a quality claims service, handle claims proactively, and ensure compliance with legal timescales and client SLAs.
Key Responsibilities:
- To establish if cover is in place for the claim
- To record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded
- To investigate claims either directly via desktop, or by instructing loss adjusters
- To make decisions on liability
- To negotiate claim settlements
- To ensure compliance with all legal timescales and client SLAs
- To build relationships with external clients and stakeholders
- To attend client claim review meetings as required
Requirements:
- Liability Claims Handling experience
- A professional and adaptable communication style
- Efficient administrative skills
- Strong numeracy, literacy, and IT skills
- A proactive attitude and enthusiastic approach
- An excellent customer service manner
- The ability to work as part of a team
- A willingness to take individual responsibility
- The capability to adapt and be flexible
- Experience of policy wording and terms and conditions, indemnity processes, modern claims practice, the Civil Procedure Rules, MOJ protocols, current case law, and personal injury valuation and negotiations
Why Davies?
At Davies, people are at the heart of everything we do. We value and support our employees, offering excellent benefits, including a generous holiday allowance, professional growth opportunities, and a rewards platform. We succeed together, and it's this that makes Davies a great place to work.
What We Offer:
- Exclusive Rewards Platform - Enjoy discounts at over 800 retailers
- Generous Holiday Allowance - Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year
- Professional Growth - Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications
Language: en-US
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