Retail Operations Manager

6 days ago


Woodbridge, Suffolk, United Kingdom British Red Cross Full time

Job Title: Assistant Shop Manager

Hours: 21 hours per week

Contract Type: Permanent

Are you a retail expert passionate about making a meaningful impact?

We are seeking a dynamic Assistant Shop Manager to join our friendly charity shop team. This exciting opportunity will enable you to develop your retail skills while contributing to the lives of people in your community, across the UK, and abroad.

A Day in the Life of an Assistant Shop Manager:

  • Collaborate with the shop manager to run a profitable, customer-focused shop that showcases the British Red Cross's values.
  • Work on the shop floor, coordinating activities and ensuring a seamless customer experience.
  • Foster a welcoming shopping environment and provide exceptional customer service.
  • Oversee a team of dedicated volunteers, delivering their induction, management, and development.

Requirements:

  • Experience working in a retail environment.
  • Commercial awareness and understanding of financial targets and measures, alongside proven IT skills.
  • The ability to work flexibly to meet the needs of the store.

Benefits:

  • 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Cycle2Work: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK.

At the British Red Cross, we value diversity and inclusion, and we are committed to creating an environment where everyone can bring their true selves to work without risk or fear of discrimination.



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