EUC Subject Matter Expert

4 weeks ago


London, Greater London, United Kingdom Prosource Full time

We are seeking a dedicated and experienced End User Computing Subject Matter Expert to contribute to our projects focused on Audio Visual (AV) and End User Computing (EUC) solutions.

Key Responsibilities:

  • Collaborate with external vendors to ensure the successful implementation of AV solutions that meet organizational standards, while providing expertise on installation processes.
  • Develop and revise user documentation for the deployed AV systems.
  • Update operational documentation related to new AV services, including routine maintenance protocols.
  • Lead the planning and execution of end user equipment deployment.
  • Assist in the transition of users to new office environments.
  • Facilitate the onsite rollout of a new managed print solution.
  • Modify desktop client configurations and policies as necessary for the transition.

Required Qualifications:

  • Proficient in configuring Microsoft Teams Room Systems, with experience in Logitech and Neat products.
  • Knowledge of Intune, including Android device management.
  • Familiarity with Teams administration and monitoring.
  • Proven experience in supporting Dell end user hardware.

Benefits:

We value the hard work of our employees and offer a competitive salary along with a comprehensive benefits package that includes:

  • Company Pension Scheme
  • Private Medical Insurance
  • Private Dental Insurance
  • Group Income Protection Plan
  • Group Life Assurance
  • Cycle to Work Scheme
  • Prosocial Events
  • Electric Car Salary Sacrifice Scheme

We are committed to the professional development of our staff and encourage continuous learning through various training opportunities. The company supports self-study initiatives by covering the costs of materials and exam fees, and offers incentive bonuses upon successful completion of examinations.

Inclusivity Statement:

We welcome applications from individuals with disabilities and are prepared to make reasonable adjustments in the assessment process to accommodate any access needs.

Note:

All successful candidates will undergo background checks and verification of their right to work.



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