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EUC Subject Matter Expert

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London, Greater London, United Kingdom Prosource Full time

We are seeking a dedicated and experienced End User Computing Subject Matter Expert to contribute to our initiatives in delivering top-notch Audio Visual (AV) and End User Computing (EUC) services.

Key Responsibilities:

  • Collaborate with external vendors to ensure the successful implementation of AV solutions that meet organizational standards, while providing comprehensive guidance on installation processes.
  • Develop and revise user manuals for the deployed AV systems.
  • Update procedural documentation associated with new AV services, including regular maintenance protocols.
  • Strategically plan and oversee the deployment of end user devices.
  • Assist in the transition of users to the new office environment.
  • Facilitate the on-site rollout of the new Canon managed printing solution.
  • Modify any necessary desktop client configurations or policies as part of the relocation process.

Required Qualifications:

  • Proficient in configuring Microsoft Teams Room Systems, preferably with Logitech and Neat products.
  • Familiarity with Intune, including management of Android devices.
  • Experience in administering and monitoring Teams.
  • Background in supporting Dell end user hardware.

What We Offer:

We value hard work and dedication, providing a competitive salary and a comprehensive benefits package that includes:

  • Company Pension Scheme
  • Private Medical Insurance
  • Private Dental Insurance
  • Group Income Protection Plan
  • Group Life Assurance
  • Cycle to Work Scheme
  • Prosocial Events
  • Electric Car Salary Sacrifice Scheme

We are committed to the continuous development of our employees, recognizing that training and growth benefit both the individual and the organization. We encourage our staff to enhance their skills through various learning opportunities. If employees choose to pursue self-study, we will cover the costs of materials and exam fees. Upon successful completion of exams, employees will be eligible for an incentive bonus.

Inclusivity Statement:

We welcome applications from candidates with disabilities. If you require any accommodations during the assessment process, please inform us.

Note:

All successful candidates will undergo background checks and verification of their right to work.