Multinational Claims Adjuster

1 week ago


Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full time

About the Role

We are seeking a highly skilled Claims Professional to join our Multinational Claims team at QBE Management Services (UK) Limited. As a Claims Adjuster, you will be responsible for efficiently handling a dedicated case load of UK claims for a portfolio of Multinational customers up to a maximum of £500,000 in claims value.

Key Responsibilities

  • Accurately triage and manage claim files through to settlement, prioritizing new and existing work appropriately
  • Establish liability and indemnity on all claims, utilizing your analytical skills to ensure accurate and fair outcomes
  • Deliver a world-class service to customers, providing timely and effective communication throughout the claims process
  • Handle all UK claims competently, ensuring they are adequately reserved and settled as economically and fairly as possible
  • Provide technical support and decision-making authority for overseas claims handling outside of local network authority
  • Produce ad-hoc claims reports for stakeholders as required, utilizing your data manipulation skills to provide valuable insights
  • Provide customer oversight for a portfolio of major multinational customers, building strong relationships and ensuring their needs are met
  • Collaborate with colleagues and stakeholders globally to provide a seamless claims experience

About You

We are looking for a highly experienced Claims Professional with a minimum of 3 years of handling cradle-to-grave claims within commercial lines. You will have developed investigation and negotiation skills, with the ability to work on your own initiative and prioritize tasks effectively. You will also have experience with manipulating data and producing reports, with proficiency in MS Office applications.

Why QBE?

At QBE, we value our employees and strive to create a workplace culture that is inclusive and diverse. We offer a range of benefits and initiatives to support our people, including flexible working arrangements, employee network groups, and a commitment to sustainability. We are proud to have been recognized for our diversity and inclusion efforts, including being named a 5-star Diversity, Equity, and Inclusion (DEI) award winner.



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