Retail Sales Associate
3 weeks ago
Sales Assistant Position
Contract Type: Permanent
Shift Schedule: Monday to Thursday - 06:00 to 12:30
Working Hours: 24 hours per week
At WH Smith, we are dedicated to enhancing the customer experience by providing outstanding products and services tailored to various journeys in life. As a Sales Assistant, you will play a vital role in delivering exceptional customer service while maintaining our high store standards. Your contribution will help create a welcoming environment for both customers and colleagues.
Key Responsibilities:
- Provide an outstanding customer service experience on the sales floor and at service points, prioritizing customer needs above all.
- Maintain 'best in town' standards through effective presentation, product availability, and cleanliness of the store.
- Utilize extensive product knowledge to effectively recommend and sell our offerings to customers.
- Engage proactively with customers to identify their needs and provide tailored recommendations.
- Collaborate as part of a cohesive team, adapting to the dynamic and fast-paced retail environment.
While comprehensive training will be provided, the following skills would be advantageous:
- Excellent communication and listening abilities.
- Strong organizational skills with keen attention to detail.
- A genuine passion for delivering exceptional customer service.
- Ability to work collaboratively within a team, supporting colleagues and contributing to daily operations.
We recognize the hard work and dedication of our team members. In addition to a competitive salary, we offer a pension scheme, paid annual leave, and employee discounts. You will also have access to a variety of deals from retail partners, enabling you to save money and create memorable experiences, whether enjoying a meal, an exciting outing, or attending the latest film.
Our Employee Assistance Programme is available to support your wellbeing, providing guidance for physical, mental, and financial health.
WH Smith is committed to fostering an inclusive workplace where all colleagues feel valued and free to express their authentic selves.
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