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Senior Sales Supervisor

2 months ago


Loanhead, Midlothian, United Kingdom British Heart Foundation Full time

About the Role

We are seeking an experienced Senior Sales Supervisor to join our team at the British Heart Foundation. As a Senior Sales Supervisor, you will play a key role in motivating and leading a team of sales assistants to achieve sales targets and provide exceptional customer service.

About You

You will be a commercially aware and experienced sales professional with a proven track record of success in a fast-paced retail environment. You will have excellent communication and leadership skills, with the ability to motivate and inspire a team to achieve their best.

About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have a strong culture of internal progression and offer a range of benefits, including 38 days annual leave, 25% staff discount, and a pension scheme with employer contribution.

Key Responsibilities

  • Lead and motivate a team of sales assistants to achieve sales targets and provide exceptional customer service
  • Develop and implement sales strategies to drive sales growth and improve customer engagement
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner
  • Work closely with the store management team to achieve business objectives and improve store performance

What We Offer

  • Opportunity to work for a leading charity that makes a real difference to people's lives
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Collaborative and supportive work environment