Account Manager

2 weeks ago

London, Greater London, United Kingdom Inspired Thinking Group (ITG) Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Account Manager. This is an exciting opportunity to coordinate and organize the production of windows and VM for M&S.

Main Responsibilities
  • Project Support: Assist with distribution lists and briefing lines into Media Centre.
  • Database Management: Own the store database and control all amends as needed.
  • Review and Reporting: Produce all review documents and packs post-campaign launches.
  • Administrative Tasks: Perform general day-to-day administration tasks.
  • Communication: Liaise with store comms to provide clear critical path to ensure all critical dates are met by the windows and VM team.
Financial Management
  • Spend Tracking: Manage spend tracking and include overall campaign/packaging cost management in line with agreed budget set by M&S finance team.
  • Estimates and Verification: Verify studio artwork estimates and actuals, production estimates and actuals, and logistical estimates and actuals.
  • PO Requisition and Invoicing: Requisition and invoice POs.
Store Support
  • Store Visits: Regularly visit stores to check windows and VM compliance and quality control.
  • Mockshops: Attend mockshops, including setup and presentation, and provide feedback and support.
  • Helpdesk Management: Manage the windows and POS helpdesk to support the process of all store orders for C&H windows and VM.
Requirements

We are looking for a candidate with the following skills and experience:

  • People Skills: Demonstrate exceptional people skills and be a customer-focused fanatic.
  • Retail Print Production: Have an understanding of retail print production, including brief taking and trafficking through to final delivery.
  • Project Coordination: Ability to efficiently coordinate and manage multiple projects simultaneously, ensuring timely execution.
  • Communication: Ensure all critical dates are met and communicated clearly to enable effective implementation of windows and VM in stores.
  • Teamwork: Be comfortable interacting with an enthusiastic and committed team.
  • Problem-Solving: Ability to address and resolve issues related to windows and VM production, delivery, and installation.
Benefits

We offer a competitive salary and a range of benefits, including:

  • Holiday Time: 25 days' holiday + bank holidays.
  • Wellbeing Day: Annual Wellbeing Day to enjoy an additional day off to look after your physical and mental wellbeing.
  • Pension Scheme: Help you save towards your retirement home in the sun.
  • Corporate Medical Cash Plan: Claim back the cost of your medical treatments.
  • Smart Working Options: Spend up to 40% of your working week from home.
  • Savings: Access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme: Our people are at the heart of everything we do, so if you're happy, we're happy.
  • Cycle to Work Scheme: Save on the cost of biking to work.
  • Employee Awards: Monthly Employee Awards with a £250 bonus.
  • Charity Work: Raising money for charity, including a paid Volunteer Day.
  • Referral Scheme: Know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
  • Wellbeing Programme: Join regular, interactive Wellbeing Workshops or join our 30+ Wellbeing Champions.
  • Family Friendly Leave: Support for you and your family to help you navigate through the craziness of family life.

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