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Operations Administrator
3 months ago
Company Overview:
We are collaborating with a leading engineering firm that specializes in innovative solutions.
Position Overview:
We are seeking a dedicated Administrator to support our operational teams. This is a full-time, permanent role that plays a crucial part in the smooth functioning of our engineering operations.
Key Responsibilities:
- Deliver exceptional customer service and manage incoming communications with professionalism.
- Generate work orders for customer requests, planned preventive maintenance (PPM), and related tasks.
- Coordinate engineering appointments, ensuring resources are allocated efficiently to meet service level agreements (SLAs).
- Obtain necessary permits and arrange equipment rentals to facilitate task completion.
- Collaborate with the Contract Administration team to oversee daily engineer schedules, optimizing routes for efficiency and cost-effectiveness while meeting customer KPIs.
Candidate Profile:
The ideal candidate will possess:
- Experience in a dynamic office setting.
- Proficient IT skills, particularly in Microsoft Word and Excel.
- Strong communication abilities and a professional telephone demeanor.
- Excellent interpersonal skills and numeracy.
- Good knowledge of UK geography.
- Capability to work autonomously and as part of a team.
- Reliability and a high degree of self-motivation.
- A talent for building and nurturing relationships with colleagues and clients.
This role offers a wonderful opportunity for career advancement within a growing organization.
Note:
We encourage candidates to ensure their CVs are well-presented and up-to-date. If applicable, please include a cover letter highlighting relevant qualifications and experience.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
