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Auditor (Financial Services)

2 months ago

Sevenoaks, Kent, United Kingdom Acorn Insurance Ltd Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Claims Governance Specialist to join our team at Acorn Insurance Ltd. As a key member of our Claims Governance Team, you will play a crucial role in ensuring the quality and integrity of our claims handling processes.

Key Responsibilities:

  • Conduct quality assurance activities to ensure regulatory compliance and good governance controls are operating effectively.
  • Provide insight and support to the Claims Audit Lead and Claims Auditor in maintaining consistency in approach to QA monitoring.
  • Be accountable for meeting deliverables, KPIs, and Quality standards.
  • Adhere to FCA, TCF, and Data Protection Regulations and other regulatory requirements.
  • Maintain insurance knowledge and understanding of how legislation developments affect claim handling.
  • Undertake other reasonable tasks and projects as required by your Manager.

Requirements:

  • Excellent written English and report writing skills.
  • Understanding of the regulatory framework in which Haven Claims operates, keeping knowledge up to date.
  • Enthusiasm and passion for Quality, while retaining a pragmatic approach.
  • Independence and discretion - keeping colleagues' performance confidential.

About Acorn Insurance Ltd:

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance Ltd, we provide full training and continuous coaching in-house; you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

Why Acorn Insurance Ltd?

We want to give you more than a job, we want to give you a purpose and a career. Our benefits package includes:

  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
  • Additional Buy & Sell Holidays.
  • Company Sick Pay Scheme.
  • Company Paid Maternity & Paternity Leave.
  • Generous Company Pension Scheme.
  • High Street vouchers and discounts.
  • Fresh fruit deliveries twice a week.
  • GBP250 Refer a friend bonus.
  • Cycle to work scheme.
  • Free eye test vouchers and a contribution towards the frames.
  • A comprehensive Mental Health support with a wide network of mental health first aiders and free counselling sessions.
  • Regular Employment Engagement including ongoing competitions with fantastic prizes.

All roles are subject to DBS and Financial checks.