Retail Team Supervisor
4 weeks ago
As a Retail Team Supervisor at WHSmith, you will play a pivotal role in leading and motivating your team to deliver outstanding customer service while achieving business goals. Your leadership will foster a positive work environment that encourages personal growth and development among your colleagues.
Key Responsibilities:
- Inspire and guide your team to uphold high standards and achieve results aligned with our operational strategy.
- Foster a culture of continuous learning and recognition, identifying opportunities for skill enhancement and product knowledge.
- Support a welcoming environment where every team member feels valued and included.
- Instill a sense of pride in the store's operations, ensuring compliance with safety and legal standards.
- Recent experience in retail leadership or a similar field, ideally in a dynamic setting, with a solid understanding of key performance indicators.
- A proactive approach to leadership, actively engaging with your team on the sales floor.
- Flexibility to assist other locations as required.
- Strong interpersonal skills with the ability to communicate effectively and build relationships.
- Experience in employee training and development, motivating teams to excel.
At WHSmith, we recognize your hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package including a pension scheme, paid annual leave, and employee discounts. Enjoy exclusive deals from our retail partners to enhance your lifestyle, whether it's dining out, enjoying a day of adventure, or catching the latest film.
Our Employee Assistance Programme is also available to support your well-being, providing guidance for physical, mental, and financial health.
About WHSmith:
WHSmith has a rich history and is expanding rapidly, particularly in travel retail sectors such as airports and rail stations. Our mission is straightforward: to provide our products to customers on all of life's journeys. We are committed to inclusivity and aim to create a workplace where everyone feels welcome and empowered to be themselves.
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