Client Services Liaison

7 days ago


Basildon, United Kingdom Polkadotfrog Full time
About the Role

This is a fantastic opportunity to join a leading telecommunications provider as a Client Services Advisor. As a key member of the team, you will be responsible for delivering exceptional customer service to internal and external clients.

Key Responsibilities
  • Handle client queries effectively through strong communication skills, consistently exceeding expectations.
  • Identify opportunities to enhance client revenue and sales.
  • Adhere to all processes, procedures, and systems.
  • Collaborate with colleagues and other departments to achieve company objectives.
  • Work 37.5 hours per week, Monday to Friday, with a flexible schedule.
What We're Looking For
  • A solid understanding of IT and Telecommunications services across major UK providers.
  • Proficiency in Microsoft applications.
  • Experience in a client-facing role, with strong communication skills.
  • GCSEs in English and Maths at grade C or above (or equivalent).
  • Organizational skills, problem-solving abilities, and adaptability.
  • A positive, professional attitude, eagerness to learn, and a friendly, approachable demeanor.
About Polkadotfrog Recruitment

We are a specialist recruitment agency dedicated to delivering a professional, personal, and quality service to our clients and candidates. Our mission is to build long-term relationships and help clients and candidates find the perfect match.



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