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Court Operations Specialist

2 months ago

Chesterfield, Derbyshire, United Kingdom Commonwealth of Virginia Full time

Job Summary

The Commonwealth of Virginia is seeking a highly skilled and customer-focused individual to fill the position of Customer Service Deputy Clerk in the Chesterfield Juvenile and Domestic Relations District Court. This role requires a strong ability to interact professionally with the public, attorneys, and other court-related agencies, providing exceptional customer service as a front-line representative.

Key Responsibilities

  • Provide courteous and professional customer service to the public, attorneys, and other court-related agencies
  • Process payments for court fines and costs, and receive, date-stamp, and disseminate petitions, motions, appeals, and other filings according to documented procedures
  • Answer legal and case-related questions posed by the public, attorneys, and other court-related staff
  • Perform various clerical and court case processing duties, including data entry, mail processing, and issuing subpoenas

Requirements

  • High school diploma or equivalent required; college education preferred
  • Previous experience in a similar position in a court setting or relevant judicial system experience
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

  • Relevant experience working in a trauma-informed environment
  • Experience providing face-to-face customer service interactions in a challenging environment

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Professional development and growth opportunities

How to Apply

Applicants must submit their application and/or resume through the Commonwealth's online application system. In support of the Commonwealth's commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process.