Branch Business Development Manager

13 hours ago

Ellesmere Port, Cheshire, United Kingdom Brammer Buck & Hickman Full time
Job Description

As a Branch Business Manager at Brammer Buck & Hickman, you will be responsible for driving sales growth and maximizing margins at the branch level. Your key objective will be to implement a strong sales and business development culture that supports the company's growth objectives and enhances the customer experience.

Key Responsibilities
  • Own the sales effectiveness of the branch, trading profit performance, and gross margin generated from all sales.
  • Play a key role in sales, supporting the execution of the business strategy and delivering products to meet customer requirements.
  • Responsible for executing contracted customer SLAs, focusing on cost-saving targets and customer service experience.
  • Drive sales performance through active management and coaching of the internal sales force and external service calls to top customers.
  • Ensure revenue generation from carriage is recovered and manage stock in the branch in line with supply chain processes.
  • Develop and execute sales plans to grow branch house customers and drive productivity, growth, and profit improvement.
  • Accountable for branch operations, including local stock profiling, pricing, logistics, and health & safety.
Stakeholders

You will work closely with the External Sales Team, suppliers, Management team, and wider Rubix group to maximize customer account development, including proactive development of target customer accounts.

Competencies Required
  • Results-focused with a passion for winning, willing to take tough decisions and drive for stretch goals.
  • Clear communication and presentation skills, with cultural empathy and emotional awareness to lead a team.
  • Naturally customer-focused, with a passion for creating a market-leading proposition and customer experience.
  • A visible and energetic manager who can enthuse and motivate a team, capture hearts and minds, and act as a true ambassador for the business.
  • A proactive self-starter who is comfortable working at pace with an open and inclusive style.
Skills and Experience
  • A proven track record in B2B, preferably in general management positions, showing operating knowledge of sales and operational development.
  • Management of teams, including recruitment, training, and development, as well as performance management of branch teams.
  • Previous leadership experience in a customer-centric business, with new business planning, development, and implementation to demanding customer requirements.
  • Customer relationship management experience and a strong customer service ethos.
  • A conscientious and disciplined attention to detail, with the proven ability to drive and deliver profitable growth.

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