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Coffee Specialist
3 months ago
Location: Hoar Cross Hall, Staffordshire
The Role:
We are seeking a passionate Beverage Artisan to enhance our vibrant Food & Beverage team. This position is crucial in delivering high-quality drinks and specialty beverages, contributing to the overall excellence of our dining and bar services.
The ideal candidate will demonstrate outstanding customer service, possess a flair for creativity, and be dedicated to crafting delightful beverages.
About Us:
Nestled in the picturesque Staffordshire, Hoar Cross Hall merges the sophistication of a stately home with the luxury of a spa resort. We are dedicated to providing an unparalleled guest experience, featuring exquisite dining options, expansive gardens, and a premier spa. At Hoar Cross Hall, we strive to offer exceptional service and create lasting memories for our guests.
Our mission is to treat our guests like family and to foster positive, memorable experiences during their stay or visit to the Hall and Spa. We are committed to hiring individuals with passion and positivity, training them for skill, and nurturing their growth to achieve their aspirations.
Why Work With Us:
- Work in a stunning, historic estate dedicated to excellence in hospitality.
- Competitive compensation.
- Complimentary access to leisure and spa facilities.
- Free meals from our staff canteen.
- Complimentary Spa Day at Eden Hall on work anniversaries.
- Employee Benefits Program.
- Free parking.
- Discounts on overnight stays and spa days.
Key Responsibilities:
- Prepare a variety of beverages, including coffee and tea, ensuring each drink meets our high standards of quality and presentation.
- Interact with guests to provide personalized recommendations, share knowledge about our beverage offerings, and create a welcoming and memorable experience.
- Operate coffee machines and other equipment safely and efficiently.
- Maintain a comprehensive understanding of all menu items, including ingredients, preparation techniques, and pairing suggestions.
- Ensure the bar area is consistently clean and well-organized, adhering to health and safety standards.
- Collaborate with other team members and assist with additional Food & Beverage duties to ensure smooth operations.
Personal Specification:
Essentials:
- Strong customer service and communication skills.
- Excellent knowledge and attention to detail in hot and cold beverages.
- Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
- Exceptional interpersonal and communication skills.
- Flexibility to work in a dynamic environment, including evenings, weekends, and holidays.
Desirables:
- Previous experience as a Beverage Artisan within the hospitality sector.
- Experience in delivering first-class bar service.
- Food Safety Training.
Shift Pattern:
- Casual, Part-time, and Full-time roles available.
- Full flexibility is essential as you will be expected to work as needed to meet the demands of the team and the business.
Join us in creating exceptional experiences for our guests