Service Advisor

2 weeks ago


West Bromwich, United Kingdom Jonathan Lee Recruitment Ltd Full time
Unlock Your Potential as a Service Advisor

Are you looking for a challenging and rewarding career in the automotive industry? We are seeking a skilled and passionate Service Advisor to join our dynamic team at Jonathan Lee Recruitment Ltd.

This role offers a unique opportunity to develop your skills and knowledge in sales and service, working with a leading engineering and manufacturing recruitment consultancy. As a Service Advisor, you will play a crucial role in maintaining our commitment to excellence and customer satisfaction.

Key Responsibilities:
  • Liaise efficiently with other departments to ensure the highest level of service for customers.
  • Receive, support, and complete sales orders for both counter and contract customers, embodying flexibility and willingness to undertake diverse tasks.
  • Manage customer queries, providing professional service at all times.
  • Contribute to the development and growth of the customer base in alignment with business objectives.
  • Ensure accurate completion of all company paperwork, including delivery and QHSE documentation.
  • Handle Counter or Contract warranty issues/claims and undertake regular filing activities.
Requirements:
  • Proficiency in MS Office (MS Excel and MS PowerPoint) with strong organisational and multi-tasking skills.
  • Knowledge of QHSE Legislation and a strong technical awareness of the products and services offered.
  • Excellent interpersonal skills and a professional attitude towards work and customer service.
  • Experience in a sales environment, ideally holding or working towards ISMM Level 3 Award, Certificate and Diploma in Advanced Sales and Marketing or equivalent.
  • A valid driving licence and willingness to travel as required.
About the Company:

Jonathan Lee Recruitment Ltd is a leading engineering and manufacturing recruitment consultancy established in 1978. We are committed to excellence and customer satisfaction, and we are seeking a skilled and passionate Service Advisor to join our team.

This is a fantastic opportunity to develop your skills and knowledge in sales and service, working with a dynamic and innovative company. If you are driven, passionate about the automotive industry, and possess the skills and qualifications mentioned, we would love to hear from you.


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