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Culinary Operations Manager
2 months ago
We are seeking an experienced and passionate Catering Manager to join our team at Compass Group UK & Ireland. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional food and customer service in our catering and service operations.
Key Responsibilities- Team Leadership: Supervise and motivate teams to ensure the delivery of impeccable food and customer service.
- Operational Efficiency: Oversee the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans to drive sales and growth.
- Communication and Liaison: Communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets, and liaise between customers and internal teams to ensure exceptional service delivery.
- Brand Representation: Represent Compass Group UK & Ireland and maintain a positive brand image through excellent customer service and operational standards.
- Service Concept Development: Identify opportunities for new service concepts to drive sales and growth, and work with internal teams to implement and review these concepts.
- Training and Development: Support and train teams to ensure they have the skills and knowledge to excel in their roles, and lead by example to promote a culture of excellence.
- Health and Safety: Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
- Passion for Food and Service: Be passionate about great-tasting food and exceptional customer service.
- Management Experience: Have a minimum of two years of management experience within a similar sector or industry.
- Team Management: Have experience managing teams in a similar role.
- Financial Acumen: Demonstrate brilliant financial acumen and ability to manage budgets and resources effectively.
- Communication and Organisational Skills: Have excellent communication and organisational skills to effectively manage multiple priorities and stakeholders.
- Ambition and Motivation: Be an ambitious and motivated individual who is always looking to upskill and develop their career.
