Quality and Governance Coordinator
2 months ago
About Primary Care 24
Primary Care 24 is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities.
Job Summary
We are excited to share the position of Quality and Governance Coordinator to provide efficient and comprehensive support to the Clinical Quality and Governance Manager and the wider Quality Team to support Primary Care 24's systems and processes, assuring compliance and delivery of legislative and regulatory duties.
Key Responsibilities
- Assist the Clinical Quality and Governance Manager and the wider Quality Team in the management of clinical quality and governance across the business.
- Provide administrative support/agenda/preparation/minutes for quality and governance related meetings.
- Contribute to weekly, monthly, quarterly and yearly reports with the production of timely data in relation to quality and clinical governance.
- Work with members of the quality team and others across the business to coordinate a collaborative approach to the production of the annual quality report.
- Provide other administrative support to the quality team as appropriate.
- Attend quality team meetings and other meetings as required.
- Have day-to-day responsibility for the management of the Datix reporting system in relation to patient safety incidents, ensuring that incidents are logged and updated accordingly.
About You
- ECDL or ability to demonstrate proficiency in Microsoft Office Professional (Word, PowerPoint, Access and Excel)
- Experience of managing challenging and sensitive enquiries on the telephone with the ability to remain calm, resilient and applying tact and empathy
- Knowledge and understanding of healthcare regulations
- Experience of working within similar governance/quality role in healthcare provider
- Knowledge of Datix Risk Management System
What's on Offer?
- Permanent opportunity
- £26,136 to £28,000 per annum DOE
- Located in Wavertree L13 with travel required across PC24 sites
- NHS pension scheme
- 27 days annual leave
- NHS car fleet scheme T&Cs apply
- Casual dress working environment
- Ride to work scheme
- Long service awards
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