Electrical Technical Support Specialist

2 weeks ago


Caerphilly, United Kingdom Focus Resourcing Group Full time

The Focus Resourcing Group is seeking a skilled Aftercare Technical Advisor to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients. The role involves resolving product and system-related technical enquiries and warranty claims in a timely and efficient manner. Key responsibilities include:

* Providing technical support to customers and service engineers via phone and email
* Resolving product and system-related technical enquiries and warranty claims
* Collaborating with internal teams to ensure seamless customer service

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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