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Customer Service Representative
2 months ago
**Job Summary**
New Chapter Consulting Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our support team, you will be responsible for delivering exceptional customer service and support to our clients.
**Key Responsibilities:**
- Provide comprehensive customer support, including managing warranty claims, returns, and refunds.
- Handle customer service inquiries, ensuring efficient and effective communication.
- Collaborate with other departments on product queries, delivery procedures, and other ad hoc duties.
- Confidently handle e-commerce administration, including operating business management systems and coordinating returns and refunds.
**Requirements:**
- A Bachelor's degree in a relevant field.
- Strong communication and interpersonal skills.
- Experience in a sales/customer service role.
**What We Offer:**
As a Customer Service Executive at New Chapter Consulting Ltd, you will have the opportunity to work in a dynamic and supportive team environment. You will be closely mentored and given the opportunity to develop your skills and knowledge in a variety of areas, including sales, marketing, and e-commerce. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.