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Technology Management Leader
2 months ago
**About the Role**
We are seeking a highly experienced Technology Manager to join our team at Wheelchair Transport Service, Inc. as a key member of our Service Management team.
**Key Responsibilities**
- Lead the management of business critical systems, ensuring high availability and minimal downtime.
- Develop and implement ITIL-based service management processes, ensuring alignment with industry best practices.
- Collaborate with cross-functional teams to identify and mitigate risks, ensuring the security and integrity of our systems.
- Provide strategic leadership to teams, including permanent resources, third-party vendors, and contractors.
**Requirements**
- Extensive experience in a senior Service Management role, supporting business critical systems in a medium to large organization.
- Strong leadership skills, with a proven track record of managing teams and driving results.
- Deep understanding of ITIL or similar IT Service Management methodologies, as well as Risk Management methodologies and best practices.
**What We Offer**
- A competitive salary of up to £94,000 per year, including bonus and car allowance.
- A hybrid working arrangement, allowing for flexibility and work-life balance.
