Postgraduate Programme Quality Manager
1 month ago
We are seeking a highly skilled and experienced Programme Manager to join our Quality Management team. The successful candidate will be responsible for ensuring the delivery of high-quality sexual and reproductive health services within our Provider Networks.
Key Responsibilities- Implement Continuous Quality Management Activities
- Ensure adherence to federal, state, and programmatic policies and requirements
- Communicate quality management information directly to Provider Networks
- Assist with overall assessment and monitoring of all Clinical and Social Service Provider Networks
- Participate in all Quality Management site visits and document any deficiencies identified
- Ensure all audits are conducted on time and feedback reports to the Networks are timely
- Prepare site reports and make presentations to Network members and staff
- Assist with the review and updating of all program policies and protocols
- Support in the assessment of internal and external HIV/STD testing staff at community-based sites
- Assist with Network-wide analysis and data synthesis
- Conduct evaluation of Network needs and activities
- Monitor data and provide technical assistance
- Support the development, implementation, and monitoring of Network-related QI activities
- Bachelor's Degree in public health or other related field required
- Minimum of 2-3 years of experience performing Quality Management activities
- Experience utilizing QI tools (PDSA Cycle, root cause analysis, fishbone diagrams, etc.)
- Experience in family planning, HIV care/prevention, or related disciplines preferred
- Experience in program development, implementation, management, and evaluation preferred
- Also required – minimum of one year of experience in technical writing to create formal reports
- Experience in developing and implementing policies and procedures around clinical care issues
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Programme Manager looking for a new challenge, please submit your application.
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