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Pension Services Coordinator
2 months ago
Join Our Team in Pensions Administration
At Nottinghamshire County Council, we are dedicated to managing the Local Government Pension Scheme for our active, deferred, and retired members. As we enhance our software system, Civica UPM, we are excited to transform our processes towards a more automated approach, improving service delivery for both scheme members and employers.
The Pension Administration Team plays a crucial role in this mission, assisting members as they prepare for retirement, providing essential pension information to our active workforce, and supporting pensioners who are already receiving their benefits.
If you possess strong interpersonal skills, a helpful demeanor, and a forward-thinking mindset, you may be the ideal candidate to join our team at Nottinghamshire County Council. While experience in pensions is advantageous, we are also open to training enthusiastic individuals who are eager to learn.
In these roles, you will gain insight into the operational aspects of the Local Government Pension Scheme Regulations, including the processing and calculation of benefits such as deferments, refunds, and transfers between pension funds. Additionally, you will engage in ongoing data management and process enhancement initiatives.
Key attributes we are looking for include:
- Excellent communication skills, both written and verbal
- Commitment to delivering exceptional service to our clients
- Ability to engage in both enjoyable and dynamic conversations
- Flexibility to adapt to various tasks
- Willingness to contribute to the development of innovative processes
- A proactive attitude and genuine passion for assisting others
- Strong mathematical skills and capability to perform basic calculations
As a member of our Pension Administration Team, you will have the opportunity to take on significant responsibilities and develop your career with us, gaining valuable knowledge of relevant pension regulations. You will be welcomed into a friendly and supportive team environment, where we are committed to helping you reach your full potential.
This position involves a 37-hour work week, with a flexible working time scheme in place. Our team currently operates in a hybrid model, balancing remote work with regular in-office interactions as part of a structured training and communication program.
