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Sales Lead Conversion Specialist
2 months ago
About the Role:
Ambassador Regency Limited is seeking a highly skilled Sales Lead Conversion Specialist to join our team. As a Sales Lead Conversion Specialist, you will be responsible for managing all non-site specific inquiries generated by marketing activity, from our website, social media, and other sources.
Key Responsibilities:
- Data-mine our CRM system to identify inactive/warm leads from past inquiries and convert them into active leads/appointments for allocation to the appropriate geographically based Sales Advisor.
- Qualify and convert all hot leads to viewings received from the website, marketing activity, social media, etc., and distribute them to geographically appropriate Sales Advisors.
- Enter the detail of all discussions with customers onto the CRM system, ensuring that Sales Advisors have all essential and non-essential data recorded to establish a relationship with the customer and generate a sale.
- Follow up all inquiries with a telephone call and/or e-mailed acknowledgement and manage leads for the entirety of their lifespan, keeping customers and Sales Advisors up to date during every part of the sales/enquiry process.
- Establish rapport and relationships quickly to maximize viewings.
- Enter accurate data onto the CRM system in a way that enables the Sales Advisor to maximize on an established relationship.
Requirements:
- Strong written and verbal communication skills.
- Excellent organizational abilities.
- Exceptional customer service skills.
- Proficiency in IT systems for sales purposes.
- Ability to maximize on buying signals.
What We Offer:
- A competitive basic salary.
- Uncapped commission.
- An extensive suite of employee benefits.
