Pet Claims Examiner

7 days ago


Manchester, United Kingdom Vermelo RPO Full time
Claims Assessor - Technical

We're seeking a detail-oriented Claims Assessor - Technical to join our team at Vermelo RPO. As a Claims Assessor, you'll play a crucial role in ensuring pets receive the care they need by assessing and validating pet insurance claims.

Key Responsibilities:
  1. Review and settle pet insurance claims with precision and care.
  2. Make proactive outbound calls to customers, especially when claims require declines or deductions.
  3. Gather important information from pet owners and vets to make informed decisions.
  4. Identify anomalies or potential fraud and work with your team to ensure everything is above board.
  5. Maintain a smooth and efficient claims process while delivering exceptional customer service.
Requirements:
  1. Experience in pet medical assessment or vet nursing.
  2. Background in claims or insurance industry.
  3. Strong attention to detail and excellent communication skills.
  4. A team player who can work independently and take initiative.
Benefits:
  1. Flexible working hours from 10am to 6pm.
  2. Collaborative and supportive team environment.
  3. Opportunities to develop and improve claims processes.

Are you passionate about pets and committed to delivering exceptional service? We'd love to hear from you


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