Head of Business

15 hours ago


Harrogate, North Yorkshire, United Kingdom Pendragon PLC Full time
About the Role:

We are seeking a highly skilled and experienced Head of Business to join our team at Pendragon PLC. As a key member of our leadership team, you will be responsible for driving the financial results of one of the most luxurious automotive brands in the market.

Key Responsibilities:
  • Deliver top financial results across each department by offering a first-class experience for associates and customers.
  • Ensure all processes and standards are met in line with FCA regulations, maintaining showroom excellence in line with manufacturer standards.
  • Champion outstanding customer service, coaching your team to deliver the same level of excellence throughout their respective teams.
  • Lead from the front on all aspects of your dealership, including new and used car sales, associated products, parts, labour and aftersales care.
  • Recruit, develop and retain talented associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans.
  • Build meaningful manufacturer relationships by implementing brand strategies, policies and procedures to an exceptional level.
Requirements:
  • A proven top-performer at leadership level within the automotive sector, being driven by a passion for the industry.
  • Knowledgeable of vehicle, consumer credit and trade practice legislation, with the ability to satisfy the requirements of GI Compliance and be of 'good financial repute'.
  • Experienced in managing budgets and leading high performing teams, dedicated to motivating and coaching your team to be the best they can be.
About Pendragon PLC:

Pendragon PLC is a leading automotive retailer with a strong presence in the UK market. We are committed to delivering exceptional customer service and driving business growth through innovation and excellence.



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