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Healthcare Support Services Supervisor
2 months ago
Job Overview
Chesterfield Royal Hospital NHS Foundation Trust is seeking a dedicated and proactive individual to join our Domestic and Catering Services Team as a Patient Services Operations Supervisor. Reporting directly to the Domestic and Catering Manager, the successful candidate will play a crucial role in ensuring that our organization adheres to its regulatory and contractual commitments regarding patient catering services.
In this supervisory position, you will have the responsibility for the daily operations of patient catering and domestic services within your designated area. The primary objective is to provide a high-quality, efficient, and cost-effective service that consistently meets the expectations of our end users.
Effective coordination, motivation, and communication with staff and stakeholders are essential in this role. The supervisor is expected to demonstrate initiative and possess a thorough understanding of the relevant National Cleaning Standards and Food Hygiene Standards.
Strong leadership skills are vital for identifying and resolving the diverse and unexpected challenges that arise on a daily basis. As a supervisor, you will serve as the main point of contact for staff, visitors, and patients, requiring flexibility to adapt to the operational needs.
The work schedule will follow a rotating 10-week rota, with shifts occurring from 06:30-14:30, 11:30-19:30, or 12:30-20:30, including coverage for weekends and bank holidays.
Key Responsibilities
- Maintain quality, health, safety, and hygiene standards in compliance with infection prevention and control regulations and Food Standards, conducting regular cleaning audits and implementing corrective actions as necessary.
- Ensure adherence to all relevant Department of Health and NHS policies regarding infection prevention and control, ensuring that all staff comply with the required guidelines.
- Actively oversee the daily operations of domestic and catering services, managing any operational issues that may arise, while ensuring all designated areas are cleaned according to NHSI Cleaning Standards.
- Lead and motivate staff to uphold quality standards and maintain health, safety, and hygiene protocols at their respective sites.
- Manage the ordering, receiving, and control of all necessary materials, utilizing appropriate software systems for order processing.
- Provide support during evenings and weekends as needed to assist domestic staff on duty.
- Ensure appropriate staffing levels for all shifts and be available to cover any shifts where domestic staff are unavailable.
- Conduct and implement risk assessments to ensure safe working practices are followed.
About Chesterfield Royal Hospital NHS Foundation Trust
Chesterfield Royal Hospital NHS Foundation Trust is committed to fostering a diverse and inclusive workforce, valuing the unique contributions of each individual. We believe that all employees should feel comfortable expressing their true selves at work, enhancing our culture and strengthening our organization.
We are dedicated to building a dynamic, flexible, and proactive environment that supports the well-being of our staff and the communities we serve.
