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Overnight Operations Manager
2 months ago
Nighttime Duty Supervisor at SSP Careers
Compensation: £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6am, totaling £14.13 per hour.
Work Schedule: 22:00pm - 07:00am and 04:00am to 12:00pm. This is a Full-Time position (37.5 hours), requiring availability across any 5 days of the week, including weekdays, weekends, and public holidays.
- Applicants must be at least 18 years old to fulfill certain responsibilities associated with the Duty Supervisor role, including the handling and serving of alcohol.
If you have a passion for food and travel, you are in the right place. We are the leading experts in food travel, offering a diverse range of delicious options for every traveler. Whether you are flying, taking a train, or just passing through, we provide the best food and beverage selections.
We collaborate with over 500 brands, from our unique offerings like Upper Crust, Millie's Cookies, Café Local, and Beer House, to renowned franchises such as M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.
Explore a career with SSP, where quality and excellence are paramount.
Contribute to the legacy of one of the UK's most cherished brands and play a crucial role in delivering outstanding customer experiences.
BENEFITS OF WORKING AS A DUTY SUPERVISOR:
At SSP, we offer more than just jobs; we provide vibrant career opportunities with numerous benefits:
- 75% Meal Discount: Available while on duty.
- Employee Discounts: Up to 50% off at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units (terms and conditions apply).
- Support App: Access shopping discounts, GP appointments, a 24/7 help line, and financial and wellbeing support for you and your family.
- Flexible Scheduling: Designed to accommodate diverse lifestyles, promoting a healthy work-life balance.
- Continuous Development: Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career, including the Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working arrangements, and comprehensive family-friendly leave.
- Diversity and Inclusion: We value a diverse workforce and have various networks to support you, including LGBTQ+, Women's Network, Neurodiversity, and Disability initiatives.
- Engaging Activities: Participate in events like Barista Competitions, Millie's Cookies Ice Off Challenge, and Superstars Recognition.
- Financial Benefits: Pension Plans, Life Assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, and more.
AS A DUTY SUPERVISOR, YOUR RESPONSIBILITIES WILL INCLUDE:
- Possessing at least 1 year of supervisory experience in a hospitality or retail environment.
- Creating a clean and inviting atmosphere that exceeds customer expectations, with a focus on service improvement.
- Providing guidance and support to colleagues, ensuring a safe working and dining environment while addressing day-to-day queries.
- Coordinating team efforts, overseeing the unit's opening and closing, ensuring operational excellence, and completing necessary documentation.
- Focusing on operational efficiency, staying informed about unit performance, advocating for improvements, and streamlining operations.
- Recognizing and celebrating exceptional service within the team, leading by example, and promoting inclusivity and motivation.
- Building strong relationships, communicating effectively, and making thoughtful decisions to ensure team success and deliver excellence in customer service.
Could you see yourself thriving at SSP? Apply now to embark on a rewarding journey as a Duty Supervisor.
SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.
