Visitor Services Assistant

1 week ago

Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Visitor Services Assistant at the Market Hall Museum and Cafe. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a welcoming experience for visitors to our museum and cafe.

Key Responsibilities
  • Provide excellent customer service to visitors, responding to queries and resolving issues in a professional and courteous manner.
  • Assist with the setup and operation of the museum and cafe, including preparing for events and exhibitions.
  • Work collaboratively with colleagues to maintain a clean and safe environment, adhering to health and safety standards.
  • Contribute to the development of new ideas and initiatives to enhance the visitor experience.
What We Offer

As a Visitor Services Assistant with Warwickshire County Council, you will benefit from:

  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and inclusive work environment.
  • The chance to work in a unique and historic setting, contributing to the preservation and promotion of Warwickshire's cultural heritage.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A customer-focused approach and ability to work in a fast-paced environment.
  • Basic knowledge of health and safety procedures and a willingness to learn.
  • A flexible and adaptable approach to work, including the ability to work varied shifts and weekends.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, outlining how you meet the essential criteria listed above.

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