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London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Ward Clerk to join our team at Lewisham and Greenwich NHS Trust. As a key member of our Medical Admissions unit, you will be responsible for providing efficient and effective clerical services, supporting the clinical teams, and contributing to patient care.Key ResponsibilitiesAssist the...
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Patient Administration Clerk
2 months ago
We are seeking a highly motivated and organized Patient Administration Clerk to join our Patient and Administration contact centre. As a key member of our team, you will be responsible for providing exceptional customer service to patients and stakeholders, ensuring accurate and efficient processing of patient data, and contributing to the smooth operation of our contact centre.
Key Responsibilities- Booking and validating outpatient appointments and surgeries
- Supporting access to healthcare records requests
- Working collaboratively with the team to achieve high-quality patient care and service delivery
- Providing excellent customer service and communication skills
- Utilizing computer systems and Microsoft Office packages, including Excel, to manage patient data and administrative tasks
- Previous experience working in a fast-paced contact centre setting, preferably in the NHS
- Excellent understanding of patient confidentiality and data protection
- Good IT skills and ability to learn new systems
- Ability to work flexibly, including shift patterns, and be available to work Monday to Friday, 08:00 to 20:00
Homerton Healthcare NHS Foundation Trust is a high-performing organization serving the population of Hackney, East London, The City, and beyond. We are committed to delivering patient-centred services and promoting equality and diversity in all aspects of our work.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
