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Booking Clerk Position

4 weeks ago

London, Greater London, United Kingdom Barts Health NHS Trust Full time
Job Overview

Barts Health NHS Trust is seeking an enthusiastic and experienced Booking Clerk to join our team in the Nuclear Medicine Department. As a key member of our team, you will be responsible for managing patient scheduling and appointments, interacting with patients at the reception desk, and providing administrative support to our department.

Main Duties of the Job
  • Manage patient scheduling and appointments
  • Interact with patients at the reception desk
  • Provide administrative support to the department
  • Work closely with Specialist Nurses, Allied Health professionals, and other staff under minimal supervision
Person Specification

We are looking for a candidate with a good standard of secondary education (GCSE level or equivalent in English and Maths), numerate and literate, with a minimum of 1 year experience using customer-focused administrative systems. Previous experience of working in an NHS environment is desirable.

Health, Safety, and Security

The successful candidate will be able to support others in maintaining health, safety, and security, and identify and assess the potential risks involved in work activities and processes for self and others.

Skills
  • Excellent interpersonal skills with the ability to maintain a courteous approach at all times
  • Excellent, clear, and concise written communication skills
  • Have a good telephone manner
Other

The successful candidate will be patient-focused, have a flexible approach and attitude, and be able to work under own initiative and adapt to changing priorities.