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Customer Service Representative
2 months ago
FireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Experience Assistant to join our customer services team.
As a key member of our team, you'll be responsible for managing customer calls, providing exceptional service, and ensuring customer satisfaction.
Key Responsibilities:
- Communicate with customers via phone, email, and chat
- Data entry in various platforms
Requirements:
- At least 3 years' of relevant work experience
- Excellent phone etiquette and verbal, written, and interpersonal skills
About Us:
FireAngel Technology plc is a British technology company dedicated to protecting and saving lives through innovative home safety products. We're committed to making our products simple and accessible to everyone.