Sales Team Lead

1 week ago


Waltham Abbey, Essex, United Kingdom Mosaic Recruitment Ltd., Full time
Job Description

We are seeking an experienced and results-driven Sales Team Lead to join our dynamic team at Mosaic Recruitment Ltd. as a Telesales Manager.

Key Responsibilities:
  • Lead and Motivate a Team: Oversee the day-to-day operations of the telesales department, including managing a team of telesales representatives of approximately 5, and implementing sales strategies to drive revenue growth.
  • Develop and Implement Sales Plans: Develop and implement strategic sales plans to drive revenue growth, monitor sales metrics and KPIs to track performance, and identify areas for improvement.
  • Ensure Excellent Customer Service: Ensure compliance with company policies and procedures, and collaborate with other departments to optimize sales processes and enhance the customer experience.
  • Train and Develop Team Members: Train new candidates and provide ongoing training and development opportunities for existing team members.
  • Prepare Reports and Present Findings: Prepare regular reports on sales performance and present findings to senior management.
Requirements:
  • Leadership and Motivational Skills: Previous experience in motivating and leading a team, with a proven track record of success in adhering to targets and KPIs.
  • Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to analyze sales data and identify trends and opportunities.
  • Technical Skills: Proficiency in CRM software and Microsoft Office Suite, with the ability to thrive in a fast-paced and dynamic environment.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail, with the ability to work independently and as part of a team.

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