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Showroom Sales Associate

2 months ago


London, Greater London, United Kingdom Farrow & Ball Full time
About the Role

Farrow & Ball is seeking a highly skilled and motivated Showroom Assistant to join our team in Islington. As a Showroom Assistant, you will be responsible for providing exceptional customer service, driving sales, and contributing to the success of our luxury paint and wallpaper brand.

Key Responsibilities
  • Customer Service: Provide the highest level of customer service, ensuring that customers have a positive and engaging experience at every stage of their journey with us.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including paint and wallpaper, to provide accurate advice and recommendations to customers.
  • Stock Management: Assist with stock management, ensuring that deliveries are processed efficiently and the shop floor is replenished at all times.
  • Sales and Revenue: Meet and exceed sales targets, driving revenue growth and contributing to the success of the showroom.
  • Team Collaboration: Work collaboratively with the showroom team to achieve sales and customer service goals.
Requirements
  • Exceptional Communication Skills: Excellent verbal and written communication skills, with the ability to build and maintain meaningful relationships with customers.
  • Sales and Customer Service Experience: Proven sales and customer service experience, with a track record of meeting and exceeding sales targets.
  • Product Knowledge: Familiarity with paint and wallpaper products, with a willingness to develop in-depth knowledge of our products.
  • Teamwork and Adaptability: Ability to work collaboratively as part of a team, with a flexible and adaptable approach to meet the needs of the showroom.
What We Offer
  • Competitive Salary: A competitive salary, with annual reviews based on individual performance.
  • Benefits Package: A comprehensive benefits package, including 24 days' annual leave pro rata, enhanced maternity and paternity pay, and a generous staff discount on F&B products.
  • Training and Development: Opportunities for training and development, with a focus on building skills and knowledge to support career growth.