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Customer Service Representatives

2 months ago

Bedford, Bedford, United Kingdom The Boots Company PLC Full time

About the Role

We are seeking highly motivated and customer-focused individuals to join our team as No7 Advisors. As a key member of our sales team, you will be responsible for providing exceptional customer service and advice on our range of skincare and beauty products.

Key Responsibilities

  • Customer Service: Build strong relationships with customers, understand their needs, and provide personalized recommendations on our products.
  • Product Knowledge: Stay up-to-date with the latest skincare and beauty trends, and be able to advise customers on the best products for their needs.
  • Sales Performance: Meet sales targets and contribute to the success of our store team.
  • Teamwork: Collaborate with colleagues to create a positive and supportive working environment.
  • Store Presentation: Ensure the counter is well-presented and showcases our range of products.

What We're Looking For

  • Customer Focus: A passion for delivering exceptional customer service and building strong relationships.
  • Product Knowledge: A keen interest in skincare and beauty, and the ability to stay up-to-date with the latest trends.
  • Sales Experience: Previous experience in sales or customer-facing roles, with a track record of meeting targets.
  • Teamwork: A willingness to work collaboratively with colleagues to achieve team goals.

What We Offer

  • Competitive Salary: A competitive salary and benefits package, including a generous employee discount on our products.
  • Training and Development: Ongoing training and development opportunities to help you succeed in your role.
  • Flexible Working: Opportunities for flexible working, including job shares and reduced hours.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.