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Account Management Advisor

2 months ago


Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

We are partnering with a successful and growing business in the industry to recruit a Customer Support Advisor to join their team.

This vacancy has arisen due to internal progression, demonstrating the ability to grow and develop within the company.

As the Customer Support Advisor, you will be responsible for contacting clients to register them with the business and following up with necessary documentation.

Benefits for this role include:

Generous holiday entitlement

Performance-related bonus

Compassionate leave

Flexible working arrangements

Professional development opportunities

Key responsibilities will include:

Make a number of outbound calls per day to clients to explain the purpose of your call and follow up with the relevant documentation

Build and maintain strong relationships with clients throughout the onboarding process

Accurately log all contact with clients

Work closely with your team and participate in team meetings

We are looking for a confident, motivated, and enthusiastic individual who is keen to learn. This is a temporary to permanent role.

The salary on offer is £23,000 - £25,000, with a performance bonus.

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