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Insurance Account Manager

2 months ago


Oxford, Oxfordshire, United Kingdom Stride Resource Management Ltd Full time
About the Role

We are seeking a highly skilled Corporate Account Handler to join our team at Stride Resource Management Ltd. As a key member of our insurance team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Work closely with Client Executives to service client accounts, applying insurance knowledge and principles to day-to-day work queries.
  • Apply standard policy wording, extensions, and limitations to ensure accurate and efficient service delivery.
  • Act as a point of reference with insurers, negotiating and resolving queries to ensure client satisfaction.
  • Build positive working relationships with internal colleagues and teams, ensuring seamless communication and collaboration.
  • Utilize client applications accurately, maintaining data quality and ensuring timely invoicing.
  • Identify opportunities to satisfy client needs with other services and products, referring these to internal colleagues.

Requirements:

  • Cert CII or working towards.
  • Sound technical knowledge of the Insurance Industry, with a focus on commercial insurance.
  • Working knowledge of broking processes and regulatory standards.
  • Competent user of insurance client systems, with Acturis an advantage.

About Us:

Stride Resource Management Ltd is a well-respected and rapidly growing insurance company with a national presence. We pride ourselves on our people-centric, collaborative, and values-driven approach, offering a generous benefits package to our employees, including 30 days annual leave + Bank holidays, enhanced pension contribution, and private medical insurance.