Fleet Reliability Program Manager
1 week ago
We are seeking a highly skilled Fleet Reliability Program Manager to join our Operations Excellence team at Zoomcar. As a key member of our team, you will be responsible for leading initiatives to embed a culture of process compliance, fleet reliability, and quality across our global warehouse operations.
Key Responsibilities:- Reliability and Quality Improvement: Lead data-driven initiatives to identify and address hardware reliability and repair compliance opportunities, driving standardization and best practices across our warehouse teams.
- Strategic Planning and Budgeting: Contribute significantly to the planning process, developing OKRs, roadmaps, and budgets to drive business growth and improvement.
- Training and Process Development: Partner with cross-functional teams to implement training, quality standards, and processes, ensuring seamless execution and compliance.
- Culture Development: Foster a culture of compliance and continuous improvement within our warehouse teams, encouraging the challenge and systematic improvement of repair SOPs.
- Collaboration and Communication: Provide maintenance and hardware feedback between local operations and our global service center, ensuring effective communication and collaboration.
- Compliance and Quality Metrics: Collaborate with multiple functions, including product, compliance, and mechanic managers, to continuously improve compliance and quality metrics on the warehouse floor and transactionally.
- Education: Bachelor's degree in business administration, finance, industrial engineering, mechanical engineering, or a related field.
- Skills: Data analytics proficiency, advanced Excel skills, SQL, and database queries.
- Travel: Approximately 25% travel is expected as part of this role.
- Master's Degree: Master's degree in management or operations.
- Competitive Compensation: Competitive salaries, performance-based annual bonuses, and pre-IPO equity.
- Flexible Work Arrangements: Flexible vacation policies with ample paid holidays tailored to country of residence.
- Support for Career Growth: Opportunities for professional growth through quarterly learning days and top-tier tools.
- Culture of Belonging: A culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions.
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